Golden nugget casino resort lake charles la. Hotel & Casino | Golden Nugget Lake Charles
She also notified me that they were slammed at the front and she could not tell me how soon they'd be able to get us one sent to the room. Loved the fact that everything was all in the same location from pool, dinner options, and night life.
Guests are happier about it compared to other properties in the area. Due to traffic we were delayed by two hours and ended up arriving around 6 pm to the hotel.
GN you have truly disappointed!!! Each guest room provides a flat-screen TV and air conditioning. By preference my parents decided to stay at a different hotel. Therefore we didn't have any towels to shower and the toilet paper was pretty much gone.
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I could not have been more wrong! The pool was as unpleasant as the rest of the hotel. We requested for the two rooms to be adjoining and the rep was very clear that that was impossible.
I truly believed that our family would receive the best customer service at Golden Nugget. The waitress could not take our order without proper identification or a credit card. We gamble a lot.
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We never received the bed and were billed for it anyway. It was 7 pm and housekeeping had not showed up. We decided to take our nanny and small children as well which is why we we opted to stay at the Golden Nugget.
My husband plays blackjack. Very Pretty and very big. The high limit room was empty every night until Friday because the tables were really high min bet If you have small children you know its not easy to get everyone going at the drop of a dime.
Waiter friendly and accommodating. Staff was well informed and courteous.
GOLDEN NUGGET CASINO HOTEL IN LAKE CHARLES, LOUISIANA
We speak your language! Lake Charles Civic Center is 4. Trolley to other casino was nice. This property is also rated for the best value in Lake Charles! This property also has one of the top-rated locations in Lake Charles! As usual we requested adjoining rooms as we would be traveling with our small children. I didnt get there until and they called twice to make sure i was okay.
Plan to carry your wallet through out the entire hotel. After such an unpleasant check-in I refrained from calling it in just to spare myself from adding to my frustration from the lack of customer service. What guests loved the most: I like choice of restaurants. Desserts at the buffet are excellent.
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I expected that the following day housekeeping would stop by and sweep the floors and clean the bathroom. Still, housekeeping never showedd up.
And the service was great as well. The service from the front desk to housekeeping were not very good. Guests can also enjoy shopping at various boutiques, or relax at the private beach area.
We traveled to Lake Charles to take my parents to a concert that was taking place at Coushatta Casino. Couples in particular like the location — river spirit casino rumble on the river rated it 9.
We had such a disappointing stay!!! Guests are getting more for their money when compared to other properties in this city. We booked two rooms with pool views, at full price one for the nanny and one for my husband and I. I should not have to call multiple times to have the hotel address things that should be a standard.
Good luck getting an umbrella!! If your not staying in the hotel the pool access fee can be a bit pricy. On the other hand, the restaurants and pool were top notch. It was so hot and there wasn't any shade.
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